1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (email address, name, password)
• WhatsApp contact information and message content
• Usage data and analytics
• Device and browser information
• AI conversation data for service improvement

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Process and respond to WhatsApp messages using AI
• Provide customer support and technical assistance
• Send service updates and important notifications
• Analyze usage patterns to improve our AI responses
• Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who help us operate our service (under strict confidentiality)

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for message content
• Secure data centers with physical and digital security
• Regular security audits and updates
• Limited access to personal data by authorized personnel only

5. WhatsApp Integration

Our service integrates with WhatsApp to provide AI-powered responses:

• We access WhatsApp messages only with your explicit authorization
• Message content is processed by our AI to generate appropriate responses
• We do not store message content longer than necessary for service provision
• You can disconnect WhatsApp integration at any time

6. AI Processing

Our AI system processes your messages to provide intelligent responses:

• Message content is analyzed to understand context and intent
• AI models are trained on anonymized, aggregated data
• Personal information is not used to train general AI models
• You can opt out of AI processing while retaining basic features

7. Your Rights

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of certain data processing activities

8. Data Retention

We retain your information only as long as necessary to provide our services:

• Account information: Until you delete your account
• Message content: 30 days for AI context, then deleted
• Usage analytics: Anonymized and retained for service improvement
• Legal compliance: As required by applicable law

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

• Email: privacy@aicommunitymanager.com
• Address: [Your Business Address]
• Phone: [Your Phone Number]